Data we collect
Account details such as your name, shop name, mobile number and email; wallet and transaction records; support messages; and files you submit for a print job.
Why we use it
To provide the services you request, secure your account, prevent misuse, process wallet payments, answer support requests and meet legal obligations.
Identity documents
Aadhaar, PAN, Voter ID and similar files are treated as sensitive. They are stored privately, seen only by people who need them for the job, and kept for the shortest practical time.
Retention and deletion
Print files are deleted after the job and a short support window, unless the law requires otherwise. Account and transaction records are kept for as long as your account is active and as required for accounting.
Your choices
You can ask us to correct or delete your data by raising a Help Desk ticket from your panel or through the support page. We never sell document content or personal data.
Contact
Members can raise a Help Desk ticket from the panel. Others can use the support page.